Question 1

Can I upgrade or downgrade anytime?

Accepted Answer

Yes. Upgrades take effect immediately and we prorate the difference. Downgrades take effect at the end of your billing period so you keep paid access until then.

Question 2

Will I lose my data if I downgrade?

Accepted Answer

Never. We never delete your data automatically. If you exceed your new plan's limits, you'll be asked to remove the extras before the downgrade applies.

Question 3

How does billing work?

Accepted Answer

We bill monthly or annually in advance. Annual plans save ~20% compared to paying monthly.

Question 4

Do annual plans really save money?

Accepted Answer

Yes — yearly billing saves you ~20% compared to paying month-to-month, and you only get charged once per year.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your billing page in one click. You'll keep paid access until the end of the current period.

Question 6

Can I use my own custom domain?

Accepted Answer

Custom domains are included with the Business and Enterprise plans. Connect any domain you own in a few clicks.

Question 7

Do you offer refunds?

Accepted Answer

If something goes wrong, contact us within 7 days and we'll make it right. Trials and yearly first months are fully refundable.

Question 8

Can I switch between monthly and yearly?

Accepted Answer

Yes — switch any time from your billing settings. Charges are prorated automatically.

Question 9

Can I export my data?

Accepted Answer

Yes. Pro and Business users can export contacts and leads as CSV at any time.

Question 10

What happens if a payment fails?

Accepted Answer

We'll retry the payment a few times and email you. Your account stays active during the grace period.

Question 11

What payment methods do you accept?

Accepted Answer

Credit / debit cards, UPI, NetBanking and wallets in India. Cards and bank debits worldwide.

Question 12

Is there a free trial?

Accepted Answer

Paid plans include a free trial where applicable. Cancel anytime before it ends and you won't be charged.

Plans that grow with you.

Frequently asked questions

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